Privacy

Privacy Policy

Last updated: October 26, 2026

The short version: I only collect what you choose to share with me, I use it to respond to you and do the work you hire me for, and I never sell it.

Who I am

This website, chanteljohnson.dev, is run by Chantel Johnson, an independent software consultant providing app rescue, modernization, and maintenance services. In this policy, "I," "me," and "my" refer to Chantel Johnson. You can reach me at [email protected].

What I collect

Information you give me

When you book a call: your name, work email, company, role, app name or store links, the platforms you use, a description of what's going on with your app, and any deadline or decision-makers you choose to share.
When you email me: your email address and whatever you include in your message.
When you become a client: contact and billing details, signed agreements, and the access you grant me to your code, app store accounts, and related tools.

Information collected automatically

Like most websites, the services that host and run this site may log basic technical information, such as your IP address, browser type, and the pages you visit, to keep the site secure and working.

How I use your information

To prepare for and hold our consultation call
To reply to your messages and send proposals you've asked for
To deliver the services you hire me for, and to invoice you for them
To keep business, tax, and accounting records as required by law
To keep this website secure and working properly

I don't sell, rent, or trade your personal information, and I don't use it for advertising.

Services I use

I rely on a few trusted providers to run my business. They process information on my behalf and have their own privacy policies:

Scheduling: [Calendly / Cal.com / SavvyCal], which collects your booking details and sends calendar invites
Email: [Google Workspace / Fastmail], for business email
Payments: Stripe, which processes card and bank payments. I never see or store your full card number.
E-signature: [Dropbox Sign / DocuSign / PandaDoc], for proposals and agreements
Hosting: [Vercel / Netlify / Cloudflare Pages / GitHub Pages], which serves this website

Client code and confidential information

If you hire me, I treat your source code, credentials, and business information as confidential. I use them only to do the agreed work, access them with the least privilege needed, and remove or return access when our engagement ends. Your services agreement or NDA sets out the details and takes precedence over this policy for client work.

How long I keep information

Inquiries that don't become projects: kept for up to 12 months, then deleted.
Client records: contracts, invoices, and related correspondence are kept as long as needed for legal, tax, and accounting purposes.
Access to your systems: removed at the end of our engagement unless we agree to ongoing work.

Your choices

You can ask me at any time to see, correct, or delete the personal information I hold about you, or to stop contacting you. Email [email protected] and I'll respond within 30 days. I may need to keep some records where the law requires it.

Security

I use reputable providers, encrypted connections (this site is HTTPS only), strong passwords, and two-factor authentication to protect your information. No system is perfectly secure, but I take reasonable steps to keep your information safe and will let you know promptly if a breach affects you.

Children

This website and my services are meant for businesses, not for children under 13, and I don't knowingly collect their information.

Changes to this policy

If I update this policy, I'll change the date at the top of this page. For significant changes that affect current clients, I'll let you know by email.

Contact

Questions about this policy or your information? Email [email protected].